Responsible Gaming — Tools to Keep Play in Control
This is the page we most want you to read. Gambling is entertainment, not income — and the difference between the two is control. Every tool below is free, built into your account, and one tap away. Set your limits before you claim a single bonus.
The tools, and what each one does
PAGCOR requires licensed operators to offer these controls. We go one step further and make them the front door of the cashier rather than fine print. You can turn any of them on in seconds.
| Tool | What it protects | How it applies |
|---|---|---|
| Deposit limit | How much you can add | Daily, weekly or monthly cap in pesos |
| Loss limit | How much you can lose | Halts play when net losses hit your figure |
| Reality check | How long you play | Timed reminder interrupts the session |
| Self-exclusion | A full break | Locks the account and cannot be reversed early |
Tightening a limit takes effect immediately. Loosening one is deliberately slow — a cooldown applies — so a heated moment cannot undo a sensible decision.
Signs it is time to use them
- You are depositing more than you planned, or topping up to chase a bonus threshold.
- You are betting to win back losses rather than for entertainment.
- Play is cutting into money meant for bills, family or essentials.
- Sessions run far longer than you intended, or you hide how much you play.
- Clearing wagering feels like an obligation instead of fun.
If any of these sound familiar, set a limit now or use self-exclusion. There is no penalty and no lecture — the tools are there precisely for this moment.
Where to get help
You do not have to manage this alone. Free, confidential support is available in the Philippines any time.
- National Center for Mental Health (NCMH) crisis line: 1553 — free and confidential, nationwide.
- Self-exclusion inside your EGAMESCASINO account settings, for a break of your choosing.
- Talk to someone you trust — naming the problem out loud is often the hardest and most useful step.
- Keep play to money you can afford to lose, and remember every game outcome is random and independent.
Our commitments to you
- We will never override a limit you have set, whatever your VIP tier.
- We enforce the 21+ age rule and KYC, and reject accounts that are not in your own name.
- We show wagering terms honestly so bonuses cannot mislead you.
- We treat a self-exclusion request as final for its full period.
Frequently Asked Questions
How do I set a deposit limit?
Open your account controls, choose a daily, weekly or monthly figure in pesos, and save. It applies at once. You can tighten it instantly; raising it later takes a cooldown period.
Can I take a break without closing my account?
Yes. Self-exclusion locks your account for a period you choose while keeping your balance and details intact. It cannot be lifted early, which is the point of the tool.
Is there free help in the Philippines?
Yes. The NCMH crisis line at 1553 is free, confidential and available nationwide any time. Combine it with self-exclusion and deposit limits inside your account for practical support.